Our approach to public involvement

We’re committed to engaging local people, patients and carers during each stage of the commissioning cycle, from assessing the needs of the population to monitoring and evaluating healthcare services.

Your feedback helps us to plan, shape and improve pathways of care. It can offer valuable insight into what health services are needed, and where.

That’s why public engagement and involvement is central to what we do, and why we want to give everyone the chance to get involved.

Our public engagement and involvement strategy

To help us achieve our objectives, we’ve prepared a strategy with the help of the local community called Voices for Healthcare.

Cover for Voices for Healthcare: Communication, Engagement and Experience Strategy

Voices for Healthcare: Communication, Engagement and Experience Strategy

This is the latest five year "Voices for Healthcare: Communication, Engagement and Experience Strategy 2012 - 2017" for the new organisation.

Cover for Voices for Healthcare Strategy Annual Report Summary

Voices for Healthcare Strategy Annual Report Summary

This is the third annual report on the delivery of patient and public engagement (PPE) for the North Somerset Clinical Commissioning Group (NS CCG), providing an overview of the work undertaken from 1 April 2015 until 31 March 2016.

Cover for Voices for Healthcare Strategy Annual Report 2015/16

Voices for Healthcare Strategy Annual Report 2015/16

This report describes key highlights concerning engagement activity that has been delivered by the North Somerset CGG for each quarter of the year 2015/16. This activity has been undertaken to meet the 12 objectives for the Voices for Healthcare Strategy.

For all of the ways to help shape our health services – including ongoing engagement, consultations, events, questionnaires and patient participation groups – go to Get involved and Changes to local services.

If you’d like more information about our public engagement and involvement activities, please email enquiries@northsomersetccg.nhs.uk.