Patient Advice and Liaison Service (PALS)

North Somerset CCG is responsible for commissioning hospital, mental health, community and GP out-of-hours services.

If you have a query, concern or compliment about these services, you’re welcome to contact our Patient Advice and Liaison Service (PALS) for free, confidential advice.

If you would like to make a formal complaint to North Somerset CCG, you’ll find more information on our Complaints page.

How to contact PALS

Phone: 0117 947 4477 or 0800 073 0907

Write to:
Suite 15, Corum 2
Corum Office Park
Crown Way
BS30 8FJ

Concerns or complaints about a GP, dentist, optician or pharmacist

For concerns or complaints about a primary healthcare service – such as a GP, dentist, optician or pharmacist – please contact the individual practice or NHS England’s customer contact centre

Write to:
NHS England
PO Box 16738
B97 9PT

Phone: 0300 311 22 33 


Use the form below for feedback, complaints or general enquiries

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