Patient Advice and Liaison Service (PALS)

North Somerset CCG is responsible for commissioning hospital, mental health, community and GP out-of-hours services.

If you have a query, concern or compliment about these services, you’re welcome to contact our Patient Advice and Liaison Service (PALS) for free, confidential advice.

If you would like to make a formal complaint to North Somerset CCG, you’ll find more information on our Complaints page.

How to contact PALS

Phone: 0117 947 4477 or 0800 073 0907

Email: bnssg.pals@nhs.net
Write to:
PALS
Suite 15, Corum 2
Corum Office Park
Crown Way
Warmley
BS30 8FJ

Concerns or complaints about a GP, dentist, optician or pharmacist

For concerns or complaints about a primary healthcare service – such as a GP, dentist, optician or pharmacist – please contact the individual practice or NHS England’s customer contact centre

Write to:
NHS England
PO Box 16738
Redditch
B97 9PT

Phone: 0300 311 22 33 

Email: england.contactus@nhs.net

Use the form below for feedback, complaints or general enquiries

*Your use of this contact form signifies your consent to use this method of communication. Although every effort is made to protect information this cannot be guaranteed. The information you put on the form will be shared with our partners outside of the European Economic Area.

Required *